https://wiki.vasexperts.com/ 2026-04-15T05:36:35+00:00 https://wiki.vasexperts.com/ https://wiki.vasexperts.com/lib/tpl/vaswiki/images/favicon.ico text/html 2026-04-14T16:00:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.vasexperts.com/doku.php?id=dpi:techsupport_info:reglament4support&rev=1776182407&do=diff Technical support request procedure For prompt and high-quality resolution of your issue, we ask you to fill out the request as thoroughly as possible. Providing complete information from the very beginning significantly speeds up diagnostics and problem resolution, as the specialist does not need to spend time clarifying details and waiting for responses. text/html 2026-04-14T16:00:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.vasexperts.com/doku.php?id=dpi:techsupport_info:rules_work_night&rev=1776182407&do=diff Night work rules * all work is carried out via the SD (service desk) * to carry out the work, SSH access must be provided (or VPN WireGuard, less preferable), access must be checked by an employee and confirmed before agreeing on the time of work